Services

From a costed roadmap to live, governed systems — and the support to keep them running.

We cover the full path: deciding where AI is worth it, building it into the systems you already run, and operating it responsibly once it’s live. Every engagement is scoped to a measurable business outcome.

Book a consultation →Estimate your saving

AI Strategy & Roadmap

We assess where AI and automation genuinely pay off across your operations, pressure-test the business case, and hand you a prioritised, costed roadmap — including where not to invest. Most engagements start here.

Use-case discoveryAI readiness reviewROI & risk assessmentGovernance & policy setupCosted roadmap

Typical outcomeA clear sequence of initiatives ranked by value and effort, with a defensible first project.

Generative AI & Assistants

Copilots and assistants grounded in your own knowledge — using retrieval (RAG), evaluation and guardrails so answers stay accurate and traceable. From internal Q&A to document drafting and agentic workflows.

Retrieval (RAG)Document intelligenceCopilots & chatAgentic workflowsEvaluation & guardrails

Typical outcomeStaff spend less time searching and drafting, with a human approving every output.

Intelligent Automation

We remove manual handling from real, high-volume processes — combining automation with AI where judgement is needed, and keeping a person in the loop on the decisions that matter.

Process automationBack-office workflowsHuman-in-the-loopException handlingSystem integration

Typical outcome30–50% of the time on a target process recovered, with fewer errors.

Data & Analytics

Trustworthy data is the foundation everything else stands on. We modernise data pipelines and platforms, then build reporting and predictive models your leaders can actually rely on.

Data platformsPipelines & qualityReporting & BIPredictive MLDecision support

Typical outcomeOne version of the numbers, available on time, that teams stop arguing about.

Platform & Modernisation

We replace the slow, brittle systems quietly costing you hours — moving to secure, scalable, supportable platforms and integrating cleanly with the ERP, CRM and tools you already run.

Cloud modernisationIntegration (ERP/CRM)APIs & middlewareSecurity & complianceScalability

Typical outcomeLess time lost to manual re-keying and workarounds between systems.

Managed AI & MLOps

AI systems drift and data changes. We monitor, evaluate and retrain what we build, with clear ownership and Australian data handling — so performance holds long after go-live.

MonitoringModel evaluationRetrainingResponsible AI governanceOngoing support

Typical outcomeWhat we deliver stays reliable, measured and improving — not a handover that leaves you alone.

How we engage

Four ways to work with us.

Sized to where you are — from a first look to running it for you. Pricing is fixed and forecastable before we start.

Discovery sprint

2–4 weeks

A fast, fixed-price diagnostic: where the value is, what it’s worth, and a costed plan for the first build. Low commitment, high clarity.

Build

Fixed-scope delivery

We design and ship a defined solution into production in short increments, with your team alongside ours and the outcome agreed up front.

Managed service

Ongoing

We run, monitor and improve what’s live — models, automations and platforms — under a clear SLA and Australian data handling.

Embedded

Fractional

A senior Orax engineer or strategist working inside your team to build internal capability and momentum.

Estimate your saving

What is one manual process costing you a year?

A rough back-of-envelope on a single repetitive task. Real diagnostics go deeper — but this is often enough to see whether it’s worth a conversation.

Assumes ~40% of the effort is recoverable through automation, a conservative figure for rules-based work.

Efficiency estimatorIndicative

People doing it

Hours each / week

Average loaded cost ($/hour)

Current annual cost of the work

Potentially recoverable / year